Frequently Asked Questions

Quick Answers to Common Questions

This guide addresses the most frequently asked questions about CAMS. Click on any question below to reveal detailed information about integrations, pricing, training, and system functionality.

1How does CAMS integrate with other technology and software?

CAMS is designed with open integration in mind. The system supports APIs, middleware, and event-driven connectors that allow seamless integration/communication with third-party applications such as ERP, GIS, BIM, and finance systems.

This ensures that organisations can connect CAMS to their existing digital ecosystem without the need for disruptive replacements, enabling a smooth transition and enhanced operational efficiency.

2What is the billing structure?

CAMS offers a flexible billing model that can be tailored to organisational needs. Options include:

Subscription-based: Monthly or annual payment plans
User or licence-based tiers: Scaled according to team size
Module-based pricing: Choose core modules (e.g., Capex, Work Orders, Inspections) or add additional functionality (e.g., Risk, Sustainability, Digital Twin)

3What is the cost?

The cost depends on the chosen modules, number of users, and level of support required. CAMS pricing is structured to scale with the size and complexity of the organisation, ensuring affordability for councils, universities, operators, and large-scale enterprises.

Contact our team for a customised quote based on your specific requirements.

4What happens if predictions do not match reality?

Predictive outputs in CAMS are based on condition data, deterioration modelling, and algorithms such as Markov Chains or Monte Carlo simulations.

If predictions differ from reality, the system adjusts as more inspection and operational data are entered. This iterative feedback loop improves accuracy over time and provides decision-makers with confidence in future planning.

5How do we remove subjectivity in decision making?

CAMS introduces data-driven workflows to reduce bias. Key features include:

Standardised condition and risk rating scales
Objective deterioration modelling
Automated work order prioritisation
Transparent audit trails for decisions

This ensures decisions are based on consistent evidence rather than individual opinion.

6Do we receive training?

Yes. CAMS provides training tailored to both administrators and end users. Training options include:

Onboarding workshops
Online tutorials and knowledge base
Ongoing support packages

This ensures that staff are confident in using CAMS to its full potential.

7How many users or licences do we receive?

The number of users and licences is based on the subscription tier selected. Options include individual, team, or enterprise-level access.

Additional users or licences can be added at any stage, allowing CAMS to scale as the organisation grows.